LEADERSHIP AND MANAGEMENT
Course Outline
1: Leadership – Concept and Clarification and Overview
2: Self – Organization, Personal Effectiveness and Productivity Session
3: Creativity and Innovation
4: Effective Communication & Interpersonal Skills
5: Workplace Etiquette
6: Four Pillars of Emotional Intelligence Session
7: Working Successfully with the Manager
8: Delivering Extraordinary Performance
9: Critical Thinking, Problem Solving and Decision Making