Course Outline

1:  Leadership – Concept and Clarification and Overview

2:  Self – Organization, Personal Effectiveness and Productivity Session

3:  Creativity and Innovation

4:  Effective Communication & Interpersonal Skills

5:  Workplace Etiquette

6:  Four Pillars of Emotional Intelligence Session

7: Working Successfully with the Manager

8: Delivering Extraordinary Performance

9: Critical Thinking, Problem Solving and Decision Making

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